Enterprise packet investigation · Pricing

Pricing for packet investigation.

Start with a verified evaluation. Equip a team with Teams SaaS, or qualify dedicated SaaS or On-Prem Enterprise.

Compare Fast answer, Fast + verification, and Triage then report

Compare PacketSafari plans

01Prove the workflow

Free Evaluation

$0one qualified case

Product evaluation

  • Automated RCAone qualified small capture
  • Preliminary → verifiedclearly separated outcomes
  • Exact packet evidencewith a reviewable report
  • Packet Analyzeravailable for the evaluation case
  • Guided uploadwith a verified account
Start free evaluation
02Enterprise paths

PacketSafari Enterprise

Choose an enterprise deployment model
Contact salesannual package

Enterprise teams sharing evidence-backed packet investigations in managed EU SaaS

  • Fast production RCApreliminary direction in minutes on qualified cases
  • Verified packet proofindependent verification with exact evidence
  • Optional Fast inferenceavailable on qualified hosted OpenAI routes
  • Up to 1 GBper enterprise capture
  • Multi-capture comparisonmeasurement-point, good-vs-bad, and regression analysis
  • Team investigation workspaceshared captures, cases, reports, and saved analysis
  • Governance + auditroles, policy controls, retention, and audit export
  • Sized for your needsteam scope and usage qualified with sales
  • API + CLI automationheadless investigations and workflow integration
Contact sales
Contact salesannual contract

Managed enterprise RCA with dedicated capacity

  • Fast production RCApreliminary direction in minutes on qualified cases
  • Verified packet proofindependent verification with exact evidence
  • Optional Fast inferenceon supported hosted OpenAI flagship routes
  • Up to 1 GBper enterprise capture
  • Multi-capture comparisonmeasurement-point, good-vs-bad, and regression analysis
  • Team investigation workspaceshared captures, cases, reports, and saved analysis
  • Governance + auditroles, policy controls, retention, and audit export
  • Dedicated capacitya separately qualified managed profile
  • API + CLI automationheadless investigations and workflow integration
Book a discovery call
Contact salesannual contract

Enterprise RCA inside your infrastructure

  • Fast production RCApreliminary direction in minutes on qualified cases
  • Verified packet proofindependent verification with exact evidence
  • Up to 1 GBper enterprise capture
  • Multi-capture comparisonmeasurement-point, good-vs-bad, and regression analysis
  • Team workspace + governanceshared cases, roles, policy controls, and audit export
  • Customer-controlled boundarystorage, identity, private AI, retention, and egress
  • High availability + recoverysoftware architecture and operator runbooks
  • Offline operations + automationversioned updates, rollback, backup/restore, API, and CLI
Book a discovery call

What enterprise teams are buying

Real troubleshooting answers. Not a PCAP-to-AI demo.

PacketSafari is an enterprise investigation platform for teams working under outage and escalation pressure. Validate time to preliminary direction, exact evidence, large-capture capacity, private AI, concurrency, and recovery against your real workloads before production.

01 · Root cause

Direction first. Verification follows.

Strong preliminary evidence candidates are adopted, rebutted, or marked inconclusive. The preliminary result remains a separate persisted milestone.

PreliminaryReset begins after ClientHelloFrames 56–57
Verified finding12 matching failuresFrames 56–92, 174–190
02 · Capacity

Fast answers from the large captures enterprise teams investigate.

Get to the strongest root-cause direction fast, even when the capture is large. Team and enterprise profiles support captures up to 1 GB and balance preliminary speed, verification depth, and infrastructure against your workload.

Capture profile≤ 1 GB
ChunkIndexQuery
EvidenceExact pivots
03 · Control

Your approved AI. Your egress policy.

Enterprise profiles can route bounded evidence to a customer-approved or customer-operated AI endpoint without storing provider secrets in queued jobs.

Packet storage
PacketSafari Core Engine
Approved AI endpoint

Technical and procurement comparison

Everything your review team will ask.

Short status values stay readable. Qualifications remain attached to the capability they constrain.

Compare AI PCAP analysis tools and deployment tradeoffs
Root-cause workflow

Investigation allowance

Teams SaaS
Contracted capacity
Dedicated Enterprise SaaS
Contracted capacity
Enterprise On-Prem
Infrastructure-defined capacity

Investigation question to report

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Fast answers for urgent production failures

Get packet-grounded preliminary direction quickly when an outage, failed release, regression, or customer escalation cannot wait for a full deep investigation.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Fast + verification workflow

A preliminary result and later independent verification remain separate milestones in one investigation.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Triage then report workflow

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Two-PCAP comparison

Compare different measurement points or good-vs-bad captures across timing, flows, protocols, and exact packet evidence.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Operator-ready next action

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included
Preliminary and verification lifecycle

Labelled preliminary direction

Teams SaaS
Standard
Dedicated Enterprise SaaS
Standard
Enterprise On-Prem
Standard

Independent verification

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Candidate adjudication

Strong candidates are adopted, rebutted, contradicted, or marked inconclusive.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Preliminary and verification email milestones

Email delivery remains subject to entitlement, consent, and deployment mail configuration.

Teams SaaS
Policy configured
Dedicated Enterprise SaaS
Policy configured
Enterprise On-Prem
Deployment configured
Packet evidence and reports

Frames, filters, streams, timestamps, fields

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Persisted investigation report

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Uncertainty and ruled-out alternatives

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included
Upload and safe-open behavior

Chunked and resumable intake

Teams SaaS
Deployment profile
Dedicated Enterprise SaaS
Deployment profile
Enterprise On-Prem
Deployment profile

Durable admission and safe-open readiness

Teams SaaS
Validated
Dedicated Enterprise SaaS
Validated
Enterprise On-Prem
Validated

Failure-aware admission rejection

Teams SaaS
Contracted profile
Dedicated Enterprise SaaS
Contracted profile
Enterprise On-Prem
Customer operations
Capture-size limits

Maximum accepted capture

The supported profile is confirmed against representative captures and the selected deployment before contract.

Teams SaaS
Up to 1 GB
Dedicated Enterprise SaaS
Up to 1 GB profile
Enterprise On-Prem
Up to 1 GB profile

Specialized higher profile

Teams SaaS
Evaluated separately
Dedicated Enterprise SaaS
Evaluated separately
Enterprise On-Prem
Evaluated separately
Indexing and large-capture processing

Deferred indexing and cached artifacts

Teams SaaS
Profile-sized
Dedicated Enterprise SaaS
Profile-sized
Enterprise On-Prem
Profile-sized

Bounded evidence queries

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

On-demand frame and stream inspection

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included
Memory and concurrency controls

Processing memory envelope

Teams SaaS
Validated and contracted
Dedicated Enterprise SaaS
Validated and contracted
Enterprise On-Prem
Reference infrastructure

Concurrent large-capture jobs

Teams SaaS
Shared service
Dedicated Enterprise SaaS
Reserved and contracted
Enterprise On-Prem
Infrastructure defined

Capacity isolation

Teams SaaS
Shared service
Dedicated Enterprise SaaS
Dedicated profile
Enterprise On-Prem
Customer controlled
Agent and model capacity

Agent investigation

Teams SaaS
Contracted
Dedicated Enterprise SaaS
Contracted
Enterprise On-Prem
Infrastructure defined

Approved model routing

Teams SaaS
Configured hosted providers
Dedicated Enterprise SaaS
Customer-approved route
Enterprise On-Prem
Customer-operated endpoint

Fast inference option

For full investigations on supported hosted OpenAI flagship routes. Availability is confirmed during qualification. OpenRouter and on-premises routes remain Standard.

Teams SaaS
Supported OpenAI routes
Dedicated Enterprise SaaS
Supported OpenAI routes
Enterprise On-Prem
Not included

Model compatibility testing

Teams SaaS
Included in deployment
Dedicated Enterprise SaaS
Included in deployment
Enterprise On-Prem
Included in deployment
Alternative AI model options

Kimi K2

Recommended alternative-model option. Deployment compatibility is confirmed during onboarding.

Teams SaaS
Qualified · Standard
Dedicated Enterprise SaaS
Qualified · Standard
Enterprise On-Prem
Qualified · Standard

Kimi K2.6

Alternative-model option subject to deployment qualification.

Teams SaaS
Qualified · Standard
Dedicated Enterprise SaaS
Qualified · Standard
Enterprise On-Prem
Qualified · Standard

DeepSeek V4 Pro

Alternative-model option subject to deployment qualification.

Teams SaaS
Qualified · Standard
Dedicated Enterprise SaaS
Qualified · Standard
Enterprise On-Prem
Qualified · Standard

DeepSeek V4 Flash 0731

Alternative-model option; exact endpoint compatibility is confirmed during onboarding.

Teams SaaS
Qualified · Standard
Dedicated Enterprise SaaS
Qualified · Standard
Enterprise On-Prem
Qualified · Standard

Kimi K3

An experimental frontier-model option for high-capacity private AI. Availability and sizing are confirmed during deployment design.

Teams SaaS
Experimental
Dedicated Enterprise SaaS
Experimental
Enterprise On-Prem
Experimental

Evaluated models not currently supported

Qwen3.6 27B, Qwen3.7 Flash, Qwen3 Coder 30B, Qwen3 235B, Qwen3 Coder (large), GLM 4.7 Flash, the earlier tested DeepSeek V4 Flash route, and MiniMax M3 did not pass the current qualification or investigation-quality acceptance boundary.

Teams SaaS
Not supported
Dedicated Enterprise SaaS
Not supported
Enterprise On-Prem
Not supported
Analyzer and protocol coverage

PacketSafari Core Engine

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Protocol and connection analysis

Teams SaaS
Enterprise profile
Dedicated Enterprise SaaS
Enterprise profile
Enterprise On-Prem
Enterprise profile

Protocol/OEM integration

Teams SaaS
Available
Dedicated Enterprise SaaS
Available
Enterprise On-Prem
Available
Security investigation

Security findings and IOC pivots

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Signature and ATT&CK context

Teams SaaS
Enterprise profile
Dedicated Enterprise SaaS
Enterprise profile
Enterprise On-Prem
Enterprise profile
Anonymization

Public anoncap workflow

Teams SaaS
Available
Dedicated Enterprise SaaS
Available
Enterprise On-Prem
Available

Private PacketSafari anonymization profile

Teams SaaS
Deployment configured
Dedicated Enterprise SaaS
Deployment configured
Enterprise On-Prem
Deployment configured

Telecom and enterprise identifiers

Teams SaaS
Expanded profile
Dedicated Enterprise SaaS
Expanded profile
Enterprise On-Prem
Expanded profile
Storage and retention

Included storage

Teams SaaS
Contracted
Dedicated Enterprise SaaS
Contracted
Enterprise On-Prem
Customer managed

Retention policy

Teams SaaS
Contracted
Dedicated Enterprise SaaS
Contracted
Enterprise On-Prem
Customer managed

Packet storage boundary

Teams SaaS
Shared EU SaaS
Dedicated Enterprise SaaS
Isolated managed environment
Enterprise On-Prem
Customer controlled
Collaboration and governance

Named users and roles

Teams SaaS
No per-user charge in package scope
Dedicated Enterprise SaaS
Organization controls
Enterprise On-Prem
Organization controls

Shared investigation workspace

Organization-visible captures, cases, tags, saved filters, investigations, chats, and reports stay in one governed workspace.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Role-based organization access

Teams SaaS
Owner / admin / member
Dedicated Enterprise SaaS
Owner / admin / member
Enterprise On-Prem
Owner / admin / member

Governed retention and legal hold

Teams SaaS
Organization policy
Dedicated Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy

Audit trail and CSV export

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Controlled capture sharing and download

Teams SaaS
Organization policy
Dedicated Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy
Identity

Account identity

Teams SaaS
Enterprise organization
Dedicated Enterprise SaaS
Enterprise organization
Enterprise On-Prem
Customer identity boundary

SAML / OIDC / SCIM

Teams SaaS
Deployment configured
Dedicated Enterprise SaaS
Deployment configured
Enterprise On-Prem
Deployment configured

MFA and session policy

Teams SaaS
Organization policy
Dedicated Enterprise SaaS
Organization policy
Enterprise On-Prem
Organization policy
Private AI and egress

Private AI endpoint

Teams SaaS
Not included
Dedicated Enterprise SaaS
Customer-approved route
Enterprise On-Prem
Customer-operated endpoint

Explicit egress policy

Teams SaaS
Shared SaaS policy
Dedicated Enterprise SaaS
Deployment configured
Enterprise On-Prem
Customer controlled

Provider secrets in queued jobs

Teams SaaS
Not stored
Dedicated Enterprise SaaS
Not stored
Enterprise On-Prem
Not stored
Availability, backup, RTO, and RPO

Availability profile

Teams SaaS
Scoped and acceptance-tested
Dedicated Enterprise SaaS
Scoped and acceptance-tested
Enterprise On-Prem
Shared responsibility

Backup and restore

Teams SaaS
Contracted after testing
Dedicated Enterprise SaaS
Contracted after testing
Enterprise On-Prem
Customer managed

RTO / RPO

Teams SaaS
Contracted after testing
Dedicated Enterprise SaaS
Contracted after testing
Enterprise On-Prem
Shared responsibility
Deployment responsibilities

Application operations

Teams SaaS
PacketSafari
Dedicated Enterprise SaaS
PacketSafari
Enterprise On-Prem
Shared responsibility

Infrastructure redundancy

Teams SaaS
PacketSafari managed profile
Dedicated Enterprise SaaS
PacketSafari managed profile
Enterprise On-Prem
Customer controlled

Storage, identity, AI, and egress

Teams SaaS
Contracted boundary
Dedicated Enterprise SaaS
Contracted boundary
Enterprise On-Prem
Customer boundary
Automation and integration

Headless Agent API

Start investigations and consume structured or report output without driving the browser.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

PacketSafari CLI

Upload captures, launch analysis, and return SSE, NDJSON, JSON, or Markdown output.

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

Service accounts and scoped ingestion keys

Teams SaaS
Included
Dedicated Enterprise SaaS
Included
Enterprise On-Prem
Included

OEM and protocol integration

Teams SaaS
Available
Dedicated Enterprise SaaS
Available
Enterprise On-Prem
Available
Release and operational lifecycle

Application and security updates

Teams SaaS
Service managed
Dedicated Enterprise SaaS
Service managed
Enterprise On-Prem
Versioned release channel

Connected or offline delivery

On-premises releases can be delivered through a connected registry or a local offline bundle.

Teams SaaS
Service managed
Dedicated Enterprise SaaS
Service managed
Enterprise On-Prem
Included

Upgrade and rollback workflow

Teams SaaS
Service managed
Dedicated Enterprise SaaS
Service managed
Enterprise On-Prem
Operator CLI and runbooks

Backup and restore operations

Teams SaaS
Managed profile
Dedicated Enterprise SaaS
Managed profile
Enterprise On-Prem
Customer operated with PacketSafari runbooks
Support, validation, and OEM integration

Support path

Teams SaaS
Enterprise support
Dedicated Enterprise SaaS
Enterprise support
Enterprise On-Prem
Enterprise support

Customer-capture acceptance testing

Teams SaaS
Required
Dedicated Enterprise SaaS
Required
Enterprise On-Prem
Required

Recovery and failover testing

Teams SaaS
Required for commitment
Dedicated Enterprise SaaS
Required for commitment
Enterprise On-Prem
Shared acceptance test

OEM and protocol integration

Teams SaaS
Available
Dedicated Enterprise SaaS
Available
Enterprise On-Prem
Available
1 GB team and enterprise profile

Teams SaaS, Dedicated Enterprise SaaS, and Enterprise On-Prem are presented with a qualified capture target of up to 1 GB per capture.

The supported profile is confirmed against representative captures and the selected deployment before contract.

Use your captures, questions, and boundary

Define the profile before the contract.

We measure upload, safe-open, preliminary evidence, indexing, verification, memory, concurrency, interruption, recovery, and storage behavior separately.

Book a discovery call